
CX
Better journeys for customers and brands.
We design journeys, relationship programs, CRM, service and support content to reduce friction and strengthen customer bonds.
What Mint delivers in this front.
Each front combines diagnosis, planning and execution connected to brand objectives.
Journey mapping and touchpoints
CRM and relationship strategy
Loyalty and retention programs
Support content, FAQs and service communication
Community and crisis management
Satisfaction and experience indicators
More consistent relationships
More efficient service
Higher loyalty and positive perception
Related case
Kuka Baby
Challenge
Build a warm relationship with mothers, fathers and families.
Solution
Community management, educational content, support and transparent communication.
Result
A more engaged community and service with greater trust.
Related services.
View allSocial
Social Media
We manage social channels by connecting strategy, content, community, listening, service and performance into a stronger presence.
Open serviceMarTech
Technology and Data
We design and optimize MarTech stacks, automation, data, dashboards and platforms to make marketing operations more integrated.
Open service